We can issue a credit refund when:
A user gets their profile removed from the site by an Administrator.
A user you have contacted is subject to an action of our automated security system.
If any of the above applies to you, please contact support to request a refund, and provide the user name of the specific Attractive member to which your request relates.
You can also check your credit history for automated refunds. The credit history is located under the Credits tab on the Settings page of your account.